Shipping policy
Intensity Labs offers free standard shipping on all orders.
IntesnityLabs offers Free Shipping to orders over $75.00
We typically ship orders within 3-5 business days from the time of your purchase (based in the United States). If there are International Orders, allow the average of 12-18 Business Days depending on your order. Please allow additional processing time during holidays, promotional/sale periods, custom orders, or other high-volume time periods.Â
Due to COVID-19, some shipping carriers may experience delays that are not within our control. We will make our best efforts to ensure timely delivery for all orders and maintain communication with our customers in the event of additional delays.
Delivery Responsibility:
Once the order has been shipped, IntensityLabs is not responsible for any delays, damages, or losses incurred during transit. Responsibility for the delivery lies solely with the shipping carrier.
Delivery Times:
Estimated delivery times provided are approximate and may vary depending on the shipping carrier, destination, weather conditions, and other factors beyond our control.
Lost or Stolen Packages:
In the event that your package is lost or stolen during transit, please contact the shipping carrier directly to file a claim. Intensity Labs will provide assistance in resolving any shipping issues to the best of our ability.
International Shipping:
For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
Address Accuracy:
It is the responsibility of the customer to provide accurate shipping information. Intensity Labs is not liable for orders shipped to incorrect addresses provided by the customer.
Shipping Restrictions:
Some products may be subject to shipping restrictions based on destination or local regulations. Please review any applicable restrictions before placing your order.
Policy Updates:
Intensity Labs reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with Intensity Labs, you acknowledge and agree to abide by the terms and conditions outlined in this shipping policy. If you have any questions or concerns regarding shipping, please contact our customer service team for assistance.